To help us achieve our mission of leading the future of the digital automotive workplace, we have built a relatively flat structured, fast-paced, digital organisation. Our success at Auto Trader is down to the innovative, talented and committed people who contribute to the business, we put the customer at the heart of everything we do constantly developing our site to ensure consumers get a great user experience as well as developing products that will add value to our retailers.
We value our people and their opinions. Therefore we organise an annual Employee Conference and hold regular business and financial updates throughout the year to keep employees informed on the Group’s performance and operating priorities as well as give them the opportunity to ask questions. By promoting collaboration and transparency we encourage our people to contribute to our business and share their thoughts, concerns and ideas by attending Director’s breakfast sessions and Company showcases.
Employee engagement and recognition
Following the Employee Experience Survey last year, we set up working groups to: help improve communication across the business; launch a recognition scheme based on our values; look at what makes our people successful, and create and deliver a diversity and inclusion strategy across the whole of the business. We also hold regular ‘health checks’ that allow squads to sit down together in an open and secure environment to discuss how they feel in the workplace.
Our ‘Incredible Benefits’ platform allows our employees to access all the benefits offered at Auto Trader in one place, enabling them to tailor their benefits package to meet their own specific needs. As well as our Company funded benefits, we offer a wide range of voluntary benefits including: childcare vouchers, critical illness and dental insurance. In this year’s annual enrolment Auto Trader extended to all employees the option to cover the premium cost of either Private Medical Insurance (employee level) or Health Cash Plan (up to family level). The Company will also be offering a second share save scheme (‘SAYE’) for the benefit of Group employees which not only recognises and rewards employees but also promotes a culture of shared ownership.
We participated in the 2018 ‘Sunday Times Top 100 Best Companies to Work for’ and re-entered the list at number 32 with a two-star outstanding rating – moving up 37 places.
Training and development
Auto Trader continues to invest in all of its employees by offering blended learning opportunities that are aligned to its collaborative and inclusive culture. All new joiners to the business are given the best possible start to their Auto Trader careers with our three-day induction programme that allows them to understand the core values of our business and help achieve a one-team culture.
Every individual is responsible for their own development and has quarterly development conversations and personal development plans (PDP) with their people leader. We appreciate that everyone has unique needs and likes to learn in different ways. PDPs covering both professional and personal development are built with a mix of on-the-job learning, opportunities to attend conferences, the support of mentors, e-learning and professional qualifications. The business utilises internal experts to deliver workshops and bitesize sessions focussed around our Success Framework and specialist subjects which enable both individuals and teams to succeed and grow, thus fostering an engaged workforce.
Companywide learning initiatives including diversity and inclusion, ensure we deliver on what is important today and that we succeed in the future. We deliver core life-cycle programmes for apprentices and graduates, we develop our future senior leaders with our Leadership Development Programme, both of which mean we have a robust succession plan in place to cultivate talent as well as empower individuals to reach their full potential. All our managers take part in the Practical People Leadership Programme to develop their skills in recruitment, performance management and development of their people.